Privacy policy

Last updated: January 22, 2026

PRIVACY POLICY - PHIL'S EARLY ALZHEIMER STORE

Last Updated: January 23, 2026

Our Commitment to Privacy

At Phil's Early Alzheimer Store, we understand the sensitive and personal nature of dementia care. We are committed to protecting your privacy and handling your information with the utmost care and confidentiality.

Information We Collect

Personal Information You Provide:

Name, email address, phone number, and shipping address
Payment information (processed securely through our payment provider)
Order history and product preferences
Communication preferences for marketing emails

Information Collected Automatically:

Browser type, device information, and IP address
Pages visited and products viewed on our store
Cookies and similar tracking technologies to improve your shopping experience

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your orders, shipping updates, and customer service
Send marketing emails about new products and promotions (only if you opt in)
Improve our website, products, and customer experience
Prevent fraud and ensure security
Comply with legal obligations

Sensitive Information

We recognize that purchasing dementia care products may reveal health-related information. We treat all customer data as confidential and never share, sell, or use this information for purposes beyond fulfilling your order and improving our service.

We share your information only with:

Shipping carriers (to deliver your orders)
Payment processors (to process transactions securely)
Trusted suppliers (to fulfill dropshipped orders - they receive only shipping information necessary for delivery)
Service providers (email marketing platforms, analytics tools) who are contractually obligated to protect your data

We will never:

Sell your personal information to third parties
Share your information for marketing purposes without your consent
Disclose health-related inferences from your purchases

Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing emails at any time (unsubscribe link in every email)
Disable cookies through your browser settings

To exercise these rights, contact us at: [your-email@philsearlyalzheimerstore.com]

Data Security

We implement industry-standard security measures to protect your information, including:

Secure SSL encryption for all transactions
PCI-compliant payment processing
Secure servers and regular security audits
Limited employee access to customer data

Cookies and Tracking

We use cookies to:

Remember your shopping cart and preferences
Analyze website traffic and improve user experience
Provide personalized product recommendations

You can disable cookies in your browser settings, though some website features may not function properly.

Email Marketing

If you opt in to receive marketing emails, we'll send you:

New product announcements
Special promotions and discounts
Helpful caregiving tips and resources

You can unsubscribe at any time by clicking the unsubscribe link in any email.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

Children's Privacy

Our store is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our store after changes constitutes acceptance of the updated policy.